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Charles Dunn Company,
800 West Sixth Street, 6th Floor
Los Angeles, CA 90017
Office (213) 683-0500
As President, and principal of the firm, Patrick Conn is responsible for the management and operation services for the Charles Dunn Company real estate portfolio. Patrick currently oversees the management of approximately 25 million square feet of office, retail, multi-family and industrial space located primarily in California.
Patrick has over 19 years of real estate consulting and management experience in office, retail, multi-family and industrial buildings. Prior to joining Charles Dunn Company, he was Vice President for ING Realty Partners, a real estate investment company sponsored by ING Group, a global financial institution with a market value of approximately $60 Billion. At ING, Patrick Conn was a member of the investment team in Los Angeles responsible for the management and disposition of assets primarily located in the western United States.
Patrick attended Claremont McKenna College where he received a BA in Economics and International Relations, before obtaining his MBA at the University of Southern California.
He is LEED® AP and serves on the Board of Directors at St. Anne’s and UCLA Extension Real Estate Advisory Board.
Charles Dunn Real Estate Services,
800 West Sixth Street, 6th Floor
Los Angeles, CA 90017
Direct (213) 270-6260
Office (213) 683-0500
As a Executive Vice President in the Charles Dunn Real Estate Services corporate office, Ms. Conn has over 16 years of real estate experience and currently manages a diverse portfolio of assets throughout Los Angeles county. In this role, she coordinates tenant relations, rent collections, budgeting, financial reporting , CAM billings and management operations. Additionally, her responsibilities include project start up and consulting, managing tenant improvements, organizing and implementing vendor contracts, interfacing with clients, and negotiating leases for new and existing tenants.
Before her position with Charles Dunn, Eileen was with CLS, an international architectural firm, where she assisted the principal of the firm with a wide range of activities that eventually led to a position overseeing construction projects ranging from high-end tenant improvements to new build-outs. Early in her career at Charles Dunn Real Estate Services., Eileen was also an on-site manager of a Class-A high rise in downtown Los Angeles and is considered an expert in asset operational systems, tenant service and value-add management strategies.
Eileen is a graduate from Gonzaga University with a B.A. in Philosophy.
She holds a California Real Estate License, is an active member of the International Council of Shopping Centers, a 2011 Executive Council member and Chair of the Friends of IREM Committee (Los Angeles). Eileen is a Certified Property Manager (CPM), Real Property Administrator (RPA), and a Facilities Management Administrator (FMA).
Our hands-on property management services have earned us a dominant market share in Southern California and beyond. For over 20 years, the Los Angeles Business Journal has consistently ranked Charles Dunn as one of the region’s top property management firms and the largest third-party managed regional firm in LA County.
We continue to maintain that position of leadership because we never take it for granted. We constantly collaborate to improve systems and processes, streamline our operations and boost productivity and leverage the full and specialized resources of the firm. Year after year, this is how we optimize our performance to attract, retain and serve our clients and their tenants.
We believe that executing a seamless transition establishes the standard for outstanding performance from day one and impacts every aspect of our management. We put a laser focus on programs that matter: repositioning the asset, launching a proactive tenant communication and retention program, implementing creative cost containment strategies in a professional and efficient manner to ensure the long-term success of your investment.
We recognize that adding value is never a single strategy, but a series of complementary initiatives and actions that need to be constantly refreshed, improved and contributing to our clients’ bottom line. Our team of specialists maximize asset value by reducing costs, improving efficiency and mitigating risks with an asset management approach that considers the entire investment strategy.
In addition to working with commercial real estate investment firms and individual owners, we have specialized expertise with a wide range of family offices, trust companies and foreign banks overseeing portfolios. Our clients appreciate both the extensive involvement of our senior management and the accessibility of our top executives.
For us, every asset merits a hands-on, customized strategy that is in lock-step with our clients’ objectives and in tune with their tenant profiles. Our extensive experience with such a diverse client base has given us valued insight into the needs of the people and businesses we serve.
KB Westchester is an approximately 800,000 square foot multi-tenant warehouse located in the City of Vernon. When Charles Dunn assumed management of this project in 2013, there were major accounting problems, significant deferred maintenance, and numerous non-compliance issues with tenants disregarding the terms of their lease.
During the transition of the property the Charles Dunn team met with each tenant; explained any questions related to the terms of the leases; commenced a tenant retention program; completed major parking lot repairs, complete paint and update of the buildings and site; lighting retrofits to improve safety and lower energy and overall operating costs.
Working closely with the leasing team, Charles Dunn helped finalize tenant improvements to attract and retain tenants at longer terms and higher rates. The buildings are now 95% leased and past lease issues resolved. Upcoming improvements include more operational and economic efficiency projects such as elevator retrofitting; Title 24 roof coatings systems and energy efficient coolers and freezers for specific tenant uses at the project.
A private partnership selected Charles Dunn Company to improve management and leasing operations for an underperforming retail center in Compton, California, which suffered from low, 76% occupancy and rents below market rates. The 196,442 SF property was in disrepair, with potential liabilities such as transformers catching fire. Electricity was unreliable, often forcing the owners to rent generators.
Charles Dunn’s management and construction teams worked with the ownership on a complete property renovation and upgrade. Actions included replacing the dilapidated metal building façade with a new, colorful façade, adding ADA ramps and new, LED light fixtures in common areas, and installing new, drought-tolerant landscaping. Newly commissioned monument signage now enhances the visibility of the shopping center.
Today, the retail center is a cost-efficient, safe, and hazard-free building with increased value and occupancy. The upgrades saved on operating expenses across the board, and reduced power costs by up to 40 percent. Occupancy has risen to 83 percent, and existing and new tenants pay market rate rents. As many as eight new restaurant and retail tenants are expected to sign leases in the coming year.